Town88 is committed to protecting the privacy and security of every member's personal information. This document clearly outlines how we collect, use, store, and protect your data.
Six core pillars that form the foundation of our data protection policy for every trusted member.
All data transmitted between your device and town88 servers is protected by industry-standard 256-bit SSL encryption. This means your personal information and financial transactions cannot be accessed by unauthorised parties.
Members' personal data is accessible only to authorised town88 staff, with access monitored and logged at all times. We apply a strict "need-to-know" principle to ensure your data is not shared unnecessarily within the organisation.
Town88 has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial gain. Your data belongs to you.
All member data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and regular backups. Our storage facilities comply with international security standards.
Town88 operations are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure all data collection and processing practices align with applicable legal requirements.
Every town88 member has the right to access, correct, or request deletion of their personal data at any time. Such requests will be processed within the stipulated timeframe at no additional charge.
This Privacy Policy is published by town88, an online entertainment platform operating in Malaysia. This document explains how we collect, use, store, disclose, and protect your personal information when you use our website, mobile app, and all services we provide.
This policy applies to all users of the town88 platform — whether registered members, casual visitors, or individuals who interact with us through any communication channel. We fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations.
Town88 takes data protection responsibilities seriously. We ensure that every piece of data collected is used only for legitimate purposes and does not exceed what is necessary to deliver the best service to you. If you have any questions about this Privacy Policy, you may contact our customer support team, who are available to assist at all times.
Town88 only collects data that is strictly necessary to provide a safe, fair, and legally compliant service. Below is a summary table of the types of data we collect and their sources:
| Data Type | Sample Information | How It Is Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, national ID number | Account registration & KYC |
| Contact Data | Phone number, email address, state of residence | Registration & account profile |
| Financial Data | Bank name, account number, transaction records | Deposit & withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Automated Access Logs |
| Usage Data | Games played, bets placed, session duration | Platform activity |
| Communication Data | Live chat records, support emails, complaints | Interactions with our team |
We do not collect sensitive data such as health information, religious beliefs, or political views. Biometric data is only collected in very limited cases where advanced identity verification is required.
Town88 uses your personal data only for legitimate purposes that have been communicated to you. The following are the primary purposes for which data is used:
Town88 does not sell your personal data. However, in certain limited situations, we may need to share information with trusted third parties as follows:
The town88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions optimally. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some parts of the town88 platform. For more information on managing cookies, please refer to your web browser's help section.
Town88 continuously invests in robust security infrastructure to ensure your personal data remains protected at all times. Our security measures encompass multiple layers of protection:
While we take all reasonable steps to protect your data, we would like to remind you that no online security system can guarantee 100% complete protection. You also play an important role by keeping your account password and login credentials confidential.
Under Malaysia's PDPA and town88's internal policies, you have the following rights regarding your personal data. We fully respect and facilitate the exercise of these rights:
You have the right to request a copy of all personal data we hold about you at any time.
If any of your data is inaccurate or out of date, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to applicable legal obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request that your data be delivered to you in a machine-readable format.
In certain circumstances, you have the right to restrict how we process your data while a query is being resolved.
Town88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to meet legal obligations. The following are general data retention period guidelines:
Once the applicable retention period expires, your data will be securely deleted or fully anonymised so that it can no longer be linked back to your identity. This deletion process is carried out in accordance with certified industry-standard procedures.
Town88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. We are committed to being transparent about every change made.
When significant changes occur, we will notify you through one or more of the following methods:
By continuing to use the town88 platform after the effective date of any changes, you are deemed to have accepted and agreed to the latest version of this Privacy Policy. If you do not agree with any changes, you have the right to close your account and stop using our services.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.
We deeply value the trust you place in town88. Your privacy is not merely a legal obligation to us — it is the foundation of the long-term relationship we aim to build with every loyal member of this platform.